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Hamta Service

Hamta Service is an independent and leading company in the field of providing Customer Service and Warranty operations for every product. Hamta Service started its journey in April 2019 and was able to set up more than 700 reliable and functional agencies all over the country in a short period of time, . Wherever you are in Iran, you can just call Hamta Service’s phone number to connect with the nearest home appliance repair agency in your area.

Services Available in Hamta Service

Consumer affairs

In Hamta Service we believe that it is very important to provide quality services to customers. Having satisfied customers is one of the vital pillars of peer-to-peer service. That’s why it is our duty climb on your criticisms, suggestions and complaints in order to establish a positive relationship between customers and the organization and to meet the needs and expectations of customers. .

Customer service

Customer Request Service is one of the vital elements in effective communication with customers, which plays a fundamental role in improving customer experience and their satisfaction. These services include various steps that aim to provide complete and comprehensive support to customers so their needs and expectations are met advantage. These services include installation, repairs and registration of basic customer information. .

Accountability throughout the country

With more than 700 active representatives throughout the country, Hamta Service is always by it’s valued customers. Wherever you are in the country, you can connect with the experts of the Hamta Service team to connect you to the nearest agent where you live. You can express your problems and your questions, and expect your issues to be solved ASAP. .

Call to measure satisfaction

All we focus on in Hamta Service is to get your complete satisfaction and to improve the services it provides. The Satisfaction Measurement Call is one of the main indicators in the peer service center. These calls allow you to clearly state the strengths and weaknesses of our services. We can provide you with better services By identifying these points, and improving them.

Technical support

With the help of the technical team, Hamta Service has provided different platforms for customers to register their requests by phone or online. Also, you can register your request by registering a ticket at any hour of the day or night, or express your questions through online chat without the need for phone conversation. These features help you to access technical support easily and as quickly as possible.

Creating diverse communication platforms

As mentioned, Hamta Service’s technical team has provided a platform so that you can communicate with us through various communication channels. These routes include online chat, e-mail, social networks, ticket registration and calling the call center. These various communication platforms allow you to contact us easily and whenever you need our services.

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